General information


Orders may be shipped the same day (Monday through Thursday) providing they are entered prior to 1:00 pm Pacific Time. To avoid problems arising from unattended deliveries, we routinely schedule frozen/refrigerated product shipping on Monday through Wednesday. Heat-inactivated product orders require an additional two days to process.

All shipments are FOB origin, freight pre-paid and added to the invoice. Title to items sold passes to the purchaser upon delivery of items to the carrier.

Frozen and refrigerated products are routinely shipped via Federal Express Standard Overnight and dry products are usually shipped Federal Express Ground, unless otherwise pre-arranged.

Frozen products are packed in insulated cartons and shipped on dry ice. A dry ice charge of $25 per carton will be added to the invoice. Refrigerated products are packed, insulated and shipped on ice packs. Dry products are shipped at room temperature.